Our Privacy Policy elaborates on how your personal information is gathered, used, and shared when you visit or make a purchase from neostasi.com (the “Neostasi website”).


When you visit the Neostasi website, Neostasi automatically gathers certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, Neostasi gathers information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website.


Neostasi website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

Cookies on the Neostasi website may be used to ensure a smooth user experience, perform analytics, and for showing relevant advertisements. Neostasi website uses cookies to help you remember and process the items in your shopping cart and understand that what are your preferences for future visits.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if that is your preference. If you choose to decline cookies, you may not be able to access all or parts of our Neostasi website or to fully experience the interactive features of the FWP services or websites you visit. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org  

Additionally, when you make a purchase or attempt to make a purchase through the website, we gather certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. Neostasi refers to this information as “Purchase Information”.

When we talk about “Personal Information” in this Privacy Policy, we are referring to both the Device Information and the Purchase Information.


Neostasi uses the collected information:
i. To send emails to update you on changes to the Neostasi website and services.
ii. To operate the Neostasi website and deliver the services
iii. To gather customer feedback to improve the Neostasi website
iv. To monitor, improve and administer the Neostasi website and services, and to provide general statistics regarding user of the Neostasi website
v. To process transactions, and where necessary, respond to your application, inquiry or request
vi. To inform or update you on other products or services available


Neostasi uses Google Analytics to help in the understanding of how Neostasi customers use the Neostasi website -- you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout  

Neostasi uses Mailchimp for Neostasi newsletter sign-ups.

Neostasi may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information that Neostasi receives, or to otherwise protect Neostasi rights.


Neostasi may use your personal data to send you marketing messages by email, phone or post. Some of these messages may be tailored to you, based on your previous browsing or purchase activity, and other information we hold about you. You may also see ads for Neostasi website on third party websites, including on social media.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by using the links below:

  • - Facebook: https://www.facebook.com/settings/?tab=ads
  • - Google: https://www.google.com/settings/ads/anonymous
  • - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/


Please note that we do not alter Neostasi website’s data collection and use practices when a Do Not Track signal from your browser is brought to Neostasi attention.


As a European resident, you have the right to access personal information Neostasi holds about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact Neostasi through the contact information on the website. Furthermore, Neostasi notes that it is processing your information to fulfill contracts it might have with you (for example if you make an order through the Neostasi website), or otherwise to pursue Neostasi legitimate business interests listed above.

Note: Your information will be transferred outside of Europe, including to Canada and the United States.


When an order is placed through the Neostasi website, Neostasi maintains your Purchase Information for Neostasi records unless and until you ask Neostasi to delete this information.


Neostasi may update this privacy policy from time to time to reflect, for example, modifications to Neostasi practices or for other operational, legal, or regulatory reasons.


Neostasi website is not intended for individuals under the age of 15 and if these individuals access it, this must be under adult supervision.


For more information about Neostasi Privacy Policy, if you have questions, please contact us through the contact details provided on the website on the Contact Us page.